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You may wish to complain if you think that one of our regulated individuals or firms:

  • has done something that does not follow the Newcastle Regulation¬†Code of Conduct; or
  • has not done what you had expected them to do for you; or
  • you are unable to contact your firm.

You can find out more about:


  • Complain to firms
  • Complain to the Legal Ombudsman
  • Types of complaint
  • Complain¬†to Newcastle Regulation
  • Complain¬†about Newcastle Regulation
  • Disciplinary Panels and Tribunals
  • Firm closure
  • Whistleblowing